Who it’s for · moving and cleaning
When someone messages three companies, the first to reply wins
When choosing a mover or cleaner, people compare reviews, read how a company handles complaints, then message two or three at once. We prepare a profile they’ll trust and put your enquiries in order so you reply fast.
Check my profile for free- A profile even without premises
- Review replies within 24 hours
- Czech, Ukrainian, Russian, English
What we hear from owners
“One complaint about a broken item and the phone went quiet.”
We reply to criticism calmly and to the point, explaining how you solved it. Those replies are what future customers read most.
“Enquiries come via WhatsApp, e-mail and phone, and some get lost.”
We bring every channel into one CRM so no enquiry goes unanswered.
“We don’t have an office, we work all over Prague.”
A profile works without premises: Google shows the area you serve instead of an address.
How customers choose
Reviews, complaint replies, speed
When it’s about a customer’s belongings and home, trust and speed decide.
They search
“Stěhování Praha”, “úklid po rekonstrukci” — and see a map of companies.
They compare reviews
Number, freshness and, above all, complaints.
They read replies
How the company reacts when something goes wrong.
They message two or three
Whoever replies first and clearly often wins.
The profile and reviews bring the enquiry. A fast reply turns it into a job.
What we do for you
A trustworthy profile and fast replies — the two things that decide here.
A profile without premises
- Your service area instead of an address
- Services and “from” prices right in the profile
- Photos of your team and equipment, not stock images
Reviews and complaints
- A reply to every review within 24 hours
- Calm replies to complaints describing the solution
- A review request when a job is done
Fast replies
- WhatsApp, phone and website in one CRM
- An AI assistant that replies in the evening too and asks for the date and scope
- New-enquiry alerts on your phone
What we don’t do
- We don’t delete honest complaints — it isn’t possible
- We don’t buy reviews
- We don’t create profiles for districts where you have no premises
What it costs
- Check
- Free
- one page, 2 business days
- Audit
- 4,000 CZK
- written report and plan, 5 business days
- Profile setup
- 6,000 CZK
- 2,000 CZK after the audit — the audit counts towards it
- Management
- 4,500 CZK / month
- 3,900 CZK / month when paying three months in advance; replies to reviews only — from 2,500 CZK
Setup and management cover both Google and Firmy.cz. Chains with three or more locations are priced separately. We are not VAT payers — prices are final.
Full pricingFurther reading
- Empty spots in your profile: a twenty-minute checklistA Google profile checklist: name, category, address, opening hours, photos, reviews. What was most often missing in the 27 profiles we went through.Read
- Reviews with no reply: how to answer so it actually means something6 of 9 car services in Prague 9 had not replied to any of their last 10 reviews. How to answer praise, criticism and unfair reviews — with examples.Read
- Firmy.cz or Google? Where to start when you only have time for oneFirmy.cz or Google? Among 20 Prague businesses with a profile on both: 4,331 reviews on Google against 98 on Firmy.cz. Where to start and why.Read
Questions from moving and cleaning companies
Can a review that unfairly accuses us be deleted?
Only if it breaks Google’s rules — then we report it. Otherwise a factual reply that shows your side of the story helps.
Is an AI assistant worth it for a small company?
If enquiries come in the evening and at weekends, often yes: the customer gets an answer right away and you just confirm the date in the morning.
Does the profile work if we also go outside Prague?
Yes, your service area can include Prague and the surrounding districts.
How does someone looking for a mover or cleaner see you?
Send a link to your profile or your business name. Within two business days you get one page: what customers see and what to fix first.